If we could run this site without collecting any data or using any cookies we would, however for some core functionality we have to. But we have done everything we can to keep this to an absolute minimum, which we have explained below.
Where data is collected or used:
- Contact form: the contact form on this website asks for certain contact details and information related to your enquiry. This allows you to share only what you would like to, though of course we will need to know some things like name, email and phone number to be able to get in touch. Your emails are stored while required and then deleted when the enquiry is finished. We never share this information except in two instances with your permission first: 1) if you are a design client and your project is sent to landscape contractors 2) if you have entered a competition and your details are needed by the provider of a prize to send it to you.
- Registration sign up for subscription to the main website: this is where you register and pay a subscription (monthly or annually) for access to subscriber only content. To make this functionally work, the website needs to save your full name, email address, and an encrypted password. This lets you login to access content, change your account and receive emails to change your password if forgotten. Cookies are used here to keep you logged in if you want to be kept logged in between visits. The subscription process also uses the secure PayPal service to manage payments away from this website. PayPal has its own cookie and data policy for that. JackWallington.com does not see or collect any of your banking details.
- Wild Way Newsletter: when you sign up to the Wild Way Newsletter there are a three main points of data use which all exist to make the newsletter work by providing a way to pay to subscribe, to save your email to send you the newsletter and then a mechanism to actually send it to you:
- Subscription payments: when you make a payment you do so through the safe payment company Stripe.com (chosen for its security) and all transactions and card details are used and stored through this website, not on JackWallington.com. When you sign up you agree to a subscription that renews either every month or every 12 months from the point that you register. You can manage your transactions and subscription through Stripe.com (or on this site, see next point). Although it looks like this site on the page, it is powered and run by Stripe.com and we have no way of seeing bank details.
- Email registration and your account: When you register to the newsletter JackWallington.com creates an account for you saving your email, password and membership details (whether you subscribed monthly or annually). By logging into your admin area you can edit your details and cancel your membership at any time. When cancelled we periodically delete user details within a number of months, or you can get in touch with us to delete them sooner.
- Sending the newsletter: the newsletter is sent using a system called Mailchimp, which is a well known newsletter service provider. This is linked to this site and it stores your email address and membership type (monthly or annual) and has an analytics report saying how many opens and clicks are made on that newsletter. If you are an Apple mail user, you can opt out of this report within your mail app. We don’t really look at this report, only using it occasionally to check emails are being delivered and click through numbers on each newsletter to inform us how interesting people found it.
- You can unsubscribe at anytime using the links within the emails and also on your account page by logging into the main Wild Way Newsletter page using the links on it. If you have any trouble, please simply get in touch and we will help as quickly as we can – it’s all quite straight forward and we just want you to enjoy the newsletter and have a good experience.
Protecting your data
In all of these cases Jack Wallington Garden Design Ltd. will never pass or share your information to other companies. The two exceptions are with competitions when we may need to ask your permission to directly to share your info to send out a prize, and as mentioned above, when a garden design client’s project reaches the point of needing to brief contractors and suppliers.
If you subscribe to the Wild Way Newsletter or the community, we’ve provided ways to cancel membership but you can always get in touch for help in doing this.
Opting out of cookies
If you turn off cookies, you can read JackWallington.com and its community.jackwallington.com but you can’t login to post comments or use the community.
If you search on Google for your browser and ‘turn off cookies’ there are lots of instructions for doing this on other browsers like Safari and Internet Explorer.